Tayoa National Aids Helpline
TAYOA operates the National Health (Afya) AIDS Helpline (117), providing anonymous and confidential information, behavior counseling and referral services to approximately 10,000 callers a day. The Helpline started in 2001 with a single line operating for two hours each day. It has since been scaled up in multiple phases to increase both access and quality of services. Currently, the 117 Afya Hotline is supported by 68 permanent and freelance counselors, taking calls seven days a week. The Helpline has a comprehensive database with wide ranging information on HIV/AIDS topics including: voluntary counseling and testing, prevention of mother-to-child transmission (PMTCT), sexually transmitted infections, relationship guidance, gender-based violence, behavior change, and treatment opportunities
